FAQ - GrillMeater Cooking Probe Manufacturer

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How to choose a GrillMeater food probe thermometer?

Users can choose the food probe thermometer they need reasonably based on factors such as usage scenario, product price, wireless transmission distance, probe diameter, cooking time, etc.

Dec 15,2023
Which GrillMeat thermometer is cheaper?

The diameter 6mm barbecue probe thermometer SH253B and SH253D are relatively inexpensive

Dec 15,2023
Which GrillMeater wireless food probe thermometer has the strongest function?

The dual probes with cooking monitor SN521 is currently the top product in the industry, with multi-functional intelligence, exquisite appearance, and user friendly Ui interface, especially suitable for professional chefs and cooking enthusiasts to use.

Dec 15,2023
Can the GrillMeater wireless food probe thermometer work without the mobile App?

The SH253F LED barbecue probe thermometer has a unique Standalone working mode, which can work without the phone. When the food is cooked, it immediately flashes to notify the user, making it particularly suitable for BBQ.

Dec 15,2023
What are GrillMeater Meat thermometers with wireless transmission distances over 100M?

GrillMeater Bluetooth food intelligent cooking thermometer with relay function, wireless transmission distance exceeds 100 meters, such as SN520S single probe cooking thermometer with relay, SN520F four probe food probe relay, SH253R remote barbecue thermometer.

Dec 15,2023
Does GrillMeater device have WiFi transmission function?

We have the following models of products with BLE Bluetooth and WiFi dual-mode wireless transmission functions: single probe relay transmission thermometer SN520S, four probe relay transmission thermometer, and dual needle food cooking monitor SN521.

Dec 15,2023
What are the advantages between GrillMeater wireless probe thermometers & traditional wired probe?

Parameters GrillMeater wireless probe wired probe
temperature probe Wireless connection wired connection
Transmission distance 30 meters or remote wired 2 meters
Food temperature measurement yes yes
multi-point measurement at the food center yes nil
measurement of oven & ambient temp. yes nil
sealed kitchen utensils yes nil
Measurement unit with high temperature resistance 300 ℃ ≤ 60 ℃
Temperature probes & cable cleaning easy troublesome

Dec 15,2023
GrillMeater Probe Product Selection Table

Thank you for using the GrillMeater series of intelligent cooking probes, which are becoming intelligent tools for cooking food in restaurants, hotels, and home kitchens. The Bluetooth stainless steel probe is inserted into the food, and the temperature measurement data is wirelessly transmitted to the smartphone. You only need to download the app GrillMeat to accurately control the degree of raw and cooked food during the cooking process. Please refer to the table below to choose the product you need or browse www.grillmeater.com

GrillMeater Probe Product Selection Table

Dec 15,2023

Precautions FAQ

Can I put my Grillmeater probe in the dishwasher?

Yes, you can! In more recent tests, we haven't found any durability or safety issues with putting GrillMeater probes in a dishwasher, as long as they're washed on the top rack further from the heating element.
Whenever you can, though, we still recommend washing by hand to get rid of really stubborn buildup.

Dec 15,2023
Why am I getting a warning for target temperatures over 195°F / 90°C?

We pride ourselves on giving you the most perfect and consistent results with GrillMeater, so it's important for the estimated cook time in the app to be as accurate as possible.
Unfortunately, for especially big meat cuts with a target temperature above 195°F / 90°C, there are some variables that make generating a precise cook time a bit more difficult:
⦁ After a few hours of a long cook, the heat of the cooker evaporates moisture in the meat, which has a cooling effect similar to when people sweat on a hot day. This is what causes the infamous barbecue stall that all pitmasters dread. The duration of the stall can vary a lot between different cuts of meat, so it's really tricky to predict how long it'll last. This is the biggest culprit for the time estimate issue, since you'll see the cook time change quite a bit in the app while the internal temperature rise is slowing down.
⦁ When your meat is still cold, it brings down the temperature around it. This cool air bubble will be even bigger the larger the piece of meat is. This means that the probe's ambient reading can be lower than expected, which affects the time estimate.
⦁ If the temperature fluctuates a lot during a long cook, the cook time will have to keep recalculating.
We're big fans of low and slow cooking, so we're working to improve this, and we'll keep making improvements to our estimator algorithm wherever we can!

Dec 15,2023
How do I take care of my Wireless Grill Smart Thermometer?

—Safety
Always insert the probe into food/meat until safety insertion line, but not all the way to the heat resistance black plastic handle.
Make sure not to stick the probe in direct flame, or go over the probe's temperature limits:
The internal sensor has a limit of 212°F / 100°C.
The ambient sensor has a limit of 527°F / 275°C.
Pull the probe straight out of the meat or gently twist it, but don't wiggle it back and forth.
Let the probe cool down on its own before washing it.
Avoid submerging the probe completely in liquid for a long period of time.
Keep the charging unit away from any kind of moisture.
—Basic care
Make sure the probe is clean and shiny after every time you cook:
For most cooks, you can just wash the probe with hot, soapy water and the rough side of a sponge.
If the probe is extra dirty, scrub it with baking soda (bicarbonate of soda) and white vinegar on a scouring pad.
Keep the probe docked in the charging unit with the pointy end facing up whenever you're not using it.

Dec 15,2023
How can I check my battery levels?

When your GrillMeater device is connected, you can check the battery level of both the probe and charger in the GrillMeater App.

Dec 15,2023
How do GrillMeater probes charge?

All GrillMeater probes charge while docked in the bamboo charging unit. When you first get your GrillMeater device, open the battery compartment in the charger, then take out the tab between the battery and the charging contact so the probe(s) can start charging.

The batteries used in the wireless probe are certified to withstand temperatures that far exceed the temperature limits supported by the GrillMeater App.
We've done rigorous testing to make sure our product is not only food safe, but also that it poses no danger to the user when operated under any normal cooking condition.

Dec 15,2023
Can I put my probe in the dishwasher?

Yes, you can! In more recent tests, we've found no durability or safety issues with putting probes in a dishwasher, as long as they're washed on the top rack further from the heating element.
Whenever you can, though, we still recommend washing by hand to get rid of really stubborn buildup

Dec 15,2023
How long is the expected running time for a fully charged probe?

With a fully charged probe, you will be able to have a cooking session between 6-48 hours - it depends a lot on the temperature you aim to reach.

Dec 15,2023
Does the repeater have to be close to the probe during use?

In open environment the range between probe and repeater is up to 30 meters. When using it in a BBQ with closed iron Lid it is important to have the repeater close to the probe

Dec 15,2023
What is the expected running time of fully charged repeater?

When connected on Bluetooth, it can take weeks between charges, depending on the number of cooking sessions.

Dec 15,2023
How do wireless meat thermometers work?

There are a variety of ways wireless thermometers work. This simplest is a wired probe connected to a base that shows the current temperature. Complexity increases with Bluetooth probes, but the same process follows. The base communicates with a remote or app, and that piece is where the wireless designation comes into play. Some of these models are strictly Bluetooth; others use RF technology, and others bridge from Bluetooth to WiFi for multiple connection points.

Dec 15,2023

Connectivity FAQ

What should I do if my probe stops connecting?

While you're cooking, a lot of reside can build up on the probe, and this acts like a barrier between the probe and the charger. It might be obvious like bits of food or soot from the smoker, but in a lot of cases, it's just a little bit of grease that you might not even be able to see.
When this happens, the probe can't charge, so it might be completely drained the next time you try to use it. This is one of the most common issues we come across, which is why we always try to emphasize the importance of cleaning the probe when you're having trouble connecting.
We've found that the most effective way to get rid of any buildup is by scrubbing the probe well with a mixture of baking soda (bicarbonate of soda) and white vinegar on a scouring pad, then giving it a quick wash, and making sure it's completely dry before putting it back in the charger. Don't worry, the probe will be fine under running water, and it can take a good scrub! You might also want to wipe the metal contact points on the charger with a dry cloth in case there's any leftover residue.
Once you've got your probe connected again, just make sure to get it sparkling clean after every time you cook so it can charge. For most cooks, you can just use hot, soapy water and the rough side of a sponge, though you might just want to bust out the baking soda and vinegar again if you start seeing a lot of discoloration.

Dec 15,2023
Should I be worried that my Grillprobe keeps disconnecting?

With all wireless technology, but especially with Bluetooth, there are limitations on the range, especially if you are cooking with heavily insulated cooking appliances.
You should be able to get a minimum of 10ft from your probe in the open space, but certain smokers / grills and ovens (the thicker the material and the fewer gaps for the signal to escape) will cause range to decrease.
If you find that your Grill BBQ Probe is disconnecting, don't worry, GrillMeater App has been built to handle all types of disconnections, which means, when you do reconnect, your cook will update, and carry on as normal.
Towards the end of your cook, we recommend keeping the connection active, so you don't miss any important notifications.

Dec 15,2023
What is my GRILLMEATER's Bluetooth range?

In an oven, pan or gas grill, GrillMeater’s range is up to 100ft/30m. In a BBQ or smoker, GrillMeater’s range is up to 30ft/10m.

Dec 15,2023
My GRILLMEATER disconnects as soon as I shut my oven door, is it faulty?

Certain oven doors are more insulated may causes the Bluetooth connection to drop.
In small scenarios, sometimes the Bluetooth of your device can get stuck, when this happens, switching Bluetooth off and on again can kick start it up
Having a spare device around can also help check if your probe is not work.
If you find that when you open the oven door you can reconnect to the probe easily, it is most likely that your oven is too insulated to allow a stable Bluetooth connection.

Dec 15,2023
How far can my phone get from my cooker?

Depending on the thickness of your cooker and your surroundings, GrillMeater Smart Thermometer can get up to 165 ft between the charger and your phone. Leave the charger close to the cooker to maintain the Bluetooth connection to the probe.

Dec 15,2023
How many probes can I use with the GrillprobeE/Grillmeater App at once?

The GrillprobeE/Grillmeater App can connect up to 4 wireless probe simultaneously via Bluetooth .

Dec 15,2023

Temperature Measurment FAQ

Can Grillmeater probes be embedded into kitchen appliances?

Sure, the following are usage cases in air fryers

We have a Bluetooth probe receiver SN522, which is designed to be paired with GrillMeater wireless probes to achieve intelligent control of kitchen appliances. It adopts an industrial grade embedded 32-bit Bluetooth chip, with UART, I2C, AD, PWM, I/O ports, small size, stable and reliable performance, built-in onboard antenna, compatible with low-power BLE4.2 or BLE5.0 Bluetooth communication protocol, easy to embed into kitchen appliances. Please refer to the "SN522 Bluetooth Probe Data Receiver Specification".

Dec 15,2023
What is the maximum temperature probe can be used at?

probes are built to handle temperatures up to:
● 527°F / 275°C for the ambient sensor.
● 212°F / 100°C for the internal sensor.

The App will alert you if you get too close to these limits. Make sure to always insert the probe into your meat past the safety notch to avoid damage to the internal sensor.
Charging unit：The charging units can operate between 14°F / -10°C and 140°F / 60°C
The smart cooking probe is sealed with waterproof and high temperature resistant construction, inserted into the inside of the food to measure the central temperature and the external furnace temperature, and the data is transmitted wirelessly to the smartphone. GrillProbe App accurately controls the degree of raw cooking food, notifies you in time when the food is cooked, no longer worry about the food is too cooked! The intelligent cooking probe is used in the baking and steaming of food, which is loved by Western housewives, hotel restaurant chefs, kitchen electrical manufacturers, and food processing plants. It will replace the traditional wired probe food thermometer and become an essential tool in the kitchen and the core intelligent hardware of kitchen electrical equipment. Product advantages: heat insulation and high temperature resistance, sealing and waterproof, micro-power consumption without battery, diameter of only 6MM-4mm easy to insert meat food.

Dec 15,2023

App Operation FAQ

How many probes can I use with the GrillMeater App at once?

The GrillMeater App can connect up to 4 wireless meat probe simultaneously via Bluetooth.

Dec 15,2023
Where can I find the Grllprobe app to download for my device?

The Grillprobe app is available for download at:

Dec 15,2023
Why am I getting a warning for target temperatures over 195°F / 90°C?

We pride ourselves on giving you the most perfect and consistent results with GrillMeater, so it's important for the estimated cook time in the app to be as accurate as possible.
Unfortunately, for especially big meat cuts with a target temperature above 195°F / 90°C, there are some variables that make generating a precise cook time a bit more difficult:
After a few hours of a long cook, the heat of the cooker evaporates moisture in the meat, which has a cooling effect similar to when people sweat on a hot day. This is what causes the infamous barbecue stall that all pitmasters dread. The duration of the stall can vary a lot between different cuts of meat, so it's really tricky to predict how long it'll last. This is the biggest culprit for the time estimate issue, since you'll see the cook time change quite a bit in the app while the internal temperature rise is slowing down.
When your meat is still cold, it brings down the temperature around it. This cool air bubble will be even bigger the larger the piece of meat is. This means that the probe's ambient reading can be lower than expected, which affects the time estimate.
If the temperature fluctuates a lot during a long cook, the cook time will have to keep recalculating.
We're big fans of low and slow cooking, so we're working to improve this, and we'll keep making improvements to our estimator algorithm wherever we can!

Dec 15,2023

Cooking Guide FAQ

Can I use Wireless Grill Probe for cooking food other than meat?

We designed Grill Meat Themrometer specifically for cooking meat, so we unfortunately can't guarantee your results if you use the probe in other foods or drinks.
It's also worth keeping in mind that if your probe is damaged while being used outside of its intended purpose, this may void your warranty. If you'd like more information, please read our user manual

Dec 15,2023
Can I use Grillprobe in a microwave or a combination oven?

Unfortunately, you cannot use Grillprobe in a microwave as this causes irreparable damage to the circuitry inside the probe itself. This is also a fire hazard.

We have found through testing a number of different brands, that the doors for these types of ovens are very heavily insulated, preventing Bluetooth signals from reaching out. Unfortunately this affects all our products which rely on Bluetooth to communicate

Dec 15,2023
Can I use Grillprobe in a Pressure Cooker?

We support pressure cooking due to increased pressure can result in moisture getting inside the probe which could damage the circuitry.
To use it in a pressure cooker this would void the warranty although it may not necessarily break the device.Is the application of the Internet of Things IoT and artificial intelligence AI technology research and development of food cooking intelligent monitoring system, wireless probe as the core intelligent hardware, cooking food temperature data is sent to the cloud server in real time, users use mobile phones and other intelligent terminals to remotely monitor the food cooking process, forecast the end of food cooking time.

Dec 15,2023
Should I be worried if my Grill food probe's ambient sensor doesn't match my cooker?

In most cases, built-in cooker thermometers measure the temperature in a different spot from where you put your food, like in the back of the oven or the lid of the grill. On top of this, there are usually hot and cold spots in the cooker, rather than having one consistent temperature throughout the whole chamber.
That's why it's important for Grillmeater probes ambient sensor to read the temperature right at the black high resistance handle. It tells you the actual temperature your food is exposed to, and helps to calculate a more accurate cook time

Dec 15,2023
Should I be worried if my Grill smart probe's internal sensor doesn't match another thermometer?

If you're using more than one thermometer to check your meat temperature, there's a couple of important things to keep in mind:
While the meat is still cooking, there can be variations in temperature in different parts of the meat. This can happen because of differences in thickness, fat content, or proximity to bones.
Even if you're trying to measure in exactly the same spot, most other thermometers have their sensors right in the tip, whereas ours is about 2cm from the pointed end.

The core function of GrillMeater is to give you perfect and consistent results every time. This is why all of our probes’ internal sensors are calibrated to +/- 1°F (0.5°C) in the factory using certified tools, and then thoroughly tested, so you can rest assured you're getting an accurate reading with our probes

Dec 15,2023
Why doesn't GrillMeater probe's ambient sensor match my cooker?

In most cases, built-in thermometers in cooking appliances measure the temperature in a different location from where you put your food, And, there are usually hot and cold spots in the cooker, instead of having one consistent temperature throughout the whole BBQ/grilling process.
That's why it's important for GrillMeater's ambient sensor to read the temperature right at the thicker end of the probe. It tells you the actual temperature your food is exposed to and helps to calculate a more accurate cook time.

Dec 15,2023
Grillmeater said my meat was ready but it did not reach the doneness I aimed for, why?

Most issues with undercooking are due to probe placement. The internal sensor of the Grill oven probe is located about one inch above the pointed tip of the probe.
It is important that this part of the probe is in the thickest part of the meat. If it isn't, the area of the meat that the sensor is touching will hit the target temperature before the core of the meat has the chance to raise to the right temperature.

Dec 15,2023
GrillMeater probe is used with what other kitchen appliance?

Keep a close eye on meat, fish and poultry, no matter which cooking appliance you’re using be it a smoker,kettle grill,gas grill,Kamado, oven or rotisserie!

Dec 15,2023
Can you use a wireless grilling thermometer in the oven?

Absolutely. Whether used in an oven or outdoors, look for braided metal cables that will withstand grill lids or oven doors closing on them, according to Bringle. Beyond roasting, you can use your probes to monitor bread batter to find the perfect level of doneness and take suggested bake times out of the equation.

Dec 15,2023
Can you leave a thermometer in the meat while it cooks?

Yes. Unlike probe thermometers, which spot-check food temperatures, these wireless thermometers remain in your food while it cooks so that you can track its progress.

Dec 15,2023